FAQ

 

Can I pay with my credit card?
Yes, you can pay with VISA - MASTERCARD - CARTA SI - AMERICAN EXPRESS
DINERS - BANCOMAT.

I haven’t got a credit card so how can I guarantee my booking?
You can send a bank draft or a postal order.

Do you accept animals?
Yes, but only the small ones.

What time can I take over my room?
We guarantee the check-in from 2 p.m. onwards.

What time do I need to leave it?
Check-out must take place by 12 p.m.

Are there any penalties if I leave it after 12 p.m.?
Yes, after 12 p.m. you will need to pay for the entire day.

Can I leave my luggage at the hotel?
Yes, the hotel has on its disposal some storage rooms at no additional costs.

What time does breakfast start and finish?

From 7.15 a.m. to 10.30 a.m.

Is it possible to have a room service? What is the cost?

Yes, it is possible to have a room service without any additional cost.

What is the difference between standard and superior rooms?
Superior rooms have the view over the Grand Canal.

Are there any disable friendly room?
Sure, every single room of our annex Residenza Parisi is diasble friendly, with all the standards to make your vacation comfortable. In addition, the Hotel is easily reached with wheelchair (no architectural feature that denies access to the disable) coming from the airport, by train or by car.

 

What is the City Tax?

It is a tax imposed by the Local public administration that has to be cashed by the hotel and then paid to the municipality.
The amount is subject to the seasonality previously established by the public administration, principally based on the hotel Location, category (1 2 3..stars)
And the guests age.
Specific Reductions and exemptions  are predicted.

 



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Le nostre Offerte

20% OFF

Book four nights and get 20% Off!


15% OFF

Book three nights and get 15% Off!


10% OFF

The offer is valid for any stay of min 2 nights.


Five good reasons to book with us

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Santa Chiara Hotel - Santa Croce, 548 - 30135 Venezia - Tel. +39 (0) 41 5206955 - Fax +39 (0) 41 5228799 -
Venezia hotel | Venice hotel

© Santa Chiara s.r.l. - Santa Croce, 548 - 30135 Venezia
P.I. 00765100276 Camera di Commercio di venezia
Capitale Interamente Versato 100.000,00